Ayurveda is comprehensive medical system that is 5000 years old. It considers itself as the Mother of medicine, from which the Chinese as well as classical western medicine have issued. The name comes from Sanskrit (Ayus – life, Veda – knowledge). It is considered as the oldest surviving treatment system in the world.
Q.2 What are the modes of payment?
You can pay for your order on ecobayherbals.com using the following modes of payment:
Visa / Delta / Electron
MasterCard / Debit
Maestro / American Express
Q.3 How do I know my order is confirmed?
We’ll send you an email once you have made payment and completed your purchase.
Q.4 What is time period of delivery?
Standard Service 2-4 Days Express Service Next Day Delivery – Orders before 11am
Deliveries are Monday to Thursday.
Orders places on Friday will be Delivered on Monday.
Q.5 What are the postal charges?
All orders are subjected to postage charges which are applied at checkout.
Orders Below £40 charge of £3.99
Next Day Delivery £7.99
Orders above £40 – Free Standard Service
Q.6 Which courier will deliver my item?
We use a network of trustworthy partners based on their speed and delivery to you. Courier partners –
Patanjali Express Service
DHL
UPS
Royal Mail
Q.7 WHERE WILL MY ITEMS BE SENT FROM?
All items are sent from our U.K Online Despatch Centres.
Q.8 Do you send World Wide?
Yes. We use Royal Mail International Tracked & Signed Service which covers World Wide Destinations. Do check the Laws of your Country as some Countries have Restrictions. We will not be responsible for any Lost or Damaged items once it has left our U.K Despatch Department, so please check. We will provide a Tracking Ticket once we have sent it to Royal Mail.
Q.9 What is backorder?
Backorder is when a product is currently not in stock. It could take 10 – 15 Days to arrive. You will be notified once the product arrives. For any queries please contact us at [email protected]
Q.10 DO YOU SEND ANY DOCUMENTATION IN THE PARCEL?
As we are a paperless online store, no paperwork is sent in the parcels. You may request for Invoices.
We welcome Vendor Fulfillment.
Q.11 WHAT IS YOUR MONEY BACK GUARANTEE?
If at any time you wish to return your products, do let us know and we will happily accept your return as long as the item is in the same condition as you received. The postage cost will be covered by you.
